The BGS Knowledge Engine

Strategies, systems, and breakthrough thinking for ecommerce brands ready to compound growth

We reduced cart abandonment by 21 percentage points for BouldersHome using 4 targeted interventions. Here's the exact framework that recovered
social proof

Social proof is a powerful psychological tool that can significantly increase your credibility and sales; but are you using it to boost your business? Whether you’re running an eCommerce or brick-and-mortar store, understanding and leveraging social proof can be a game-changer. That combined with other optimization best practices like optimizing the checkout form fields and […]

what is a call to action and examples you can't help but click.

Are you wondering if a good call to action can make a difference for your business, but you’re not sure how? Don’t worry; we’ve got you covered! This guide will introduce you to the art of creating a compelling call to action. You’ll learn how to design irresistible buttons, craft persuasive copy, and strategically place […]

voice of the customer techniques to gather customer feedback.

You’re always looking for ways to understand your customers better, right? Well, you’re in the right place! We’ll introduce you to five powerful ‘Voice of the Customer’ techniques that’ll deliver invaluable insight straight from your customers’ mouths. It’s not just about listening, it’s about understanding, adapting, and improving. So buckle up, and let’s dive into […]

Which Kinds of Hits Does Google Analytics Track

Looking to understand Google Analytics‘ tracking capabilities in 2023? You’ve come to the right place. In this article, we’ll answer the question on which kinds of hits does Google Analytics track. You’ll learn how each hit type works, and how you can use this knowledge to optimize your website. Let’s dive in and give you […]

examples of biased questions to avoid when creating ecommerce surveys

Are you seeking accurate and unbiased feedback from your ecommerce store customers? Then it’s crucial to avoid asking biased questions that could potentially sway their responses. In this article, we will explore ten examples of biased questions to avoid  when conducting surveys. By being aware of these pitfalls, you can ensure that your survey results […]

Brand Strategy vs. Marketing Strategy: How they Work Together

You’re navigating the complex world of business strategy, but are you clear on the differences between brand strategy vs marketing strategy? It’s essential to understand these distinctions to drive your business forward effectively. In this article, you’ll uncover what sets these strategies apart, how to develop each effectively, and the benefits of merging them for […]

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