Reading Time: 7 minutes Should an ecommerce owner worry about user testing costs? In the fast-paced world of ecommerce, every detail matters. The functionality and user-friendliness of your website can mean the difference between a one-time visitor and a loyal customer. That’s where User Testing comes in. This innovative tool allows you to tap into real-time feedback from actual
Reading Time: 7 minutes Are you looking to improve your website or app’s user experience? If so, you may have heard of user testing and usability testing. While these two terms may sound similar, they actually refer to different methods of testing and evaluating the user experience. User testing involves observing and gathering feedback from real users as they interact
Reading Time: 4 minutes User testing is a type of research that helps evaluate how well users are able to interact with a design, product, or system. It’s especially essential for ecommerce websites because it can identify potential problems that may prevent users from completing their tasks. For example, user testing can reveal issues with the site’s navigation, search
Reading Time: 4 minutes User tests are a gold mine for any ecommerce business. Especially for stores with low traffic, where A/B tests cannot be run and would take forever to achieve any relevant data, user testing is what will guide major changes to the website. But don’t assume that if you have enough traffic you don’t have to
Reading Time: 5 minutes When users visit your ecommerce store, they expect to be able to navigate smoothly from one point to another and easily find the product(s) they want to buy. But even if you design your store to be intuitive, there’s a good chance you have overlooked a whole bunch of things that will make your customers
Reading Time: 5 minutes As an ecommerce store owner, offering your customers product sorting options is one of the best ways to ensure they’re able to navigate your website with efficiency and ease. But you can’t just throw a bunch of ‘em at the wall and hope they stick. You need to thoughtfully consider which ones will enhance the
Reading Time: 3 minutes Business owners have long struggled to measure the impact of change. A business could make a change, and sales could drop … But the reason for the drop could be the change itself, or it could be 100 other factors. That’s why attribution is so important in the business world. You need to know whether
Reading Time: 6 minutes It’s human nature to observe, analyze data, and draw conclusions. No doubt the ancient peoples of the world observed bird migration and anticipated a change of season just as we look at dark clouds and predict rain. Ecommerce store owners are doing the same when collecting and analyzing data to learn more about the behavior
Reading Time: 5 minutes When customers browse your ecommerce store, they either enjoy their browsing session or they don’t. Their reasons for not liking the experience may not be clear. Maybe they don’t find your site intuitively easy to use. Maybe it doesn’t offer them human-centered options; for example, it doesn’t meet real-world needs (measuring dimensions of clothing to
Reading Time: 9 minutes Your ecommerce store is leaking money Imagine you have a bucket with multiple holes in it and you’re filling it with water. That water represents the potential sales and revenue escaping through the holes. Your store is very similar—however, with an actual bucket, you can clearly see where the holes are, making them easy to fix.