The Psychology of Growing Profit with Matthew Stafford

Aleksandar Nikoloski Jun 11, 2025

Reading Time: 2 minutes
Listen to the episode:
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Join host Rocky Lalvani on the Profit Answer Man Podcast for an insightful conversation with Matt Stafford, Managing Partner of Build Grow Scale. In this episode, Matt shares his personal journey of transitioning from a successful concrete business owner to mastering the world of eCommerce optimization. Listen as he reveals the critical role that psychology, data analytics, and systematic testing play in achieving significant growth and profitability online.

Key Takeaways:

Overcoming Mindset and Limiting Beliefs:
Matt explores how entrepreneurs’ subconscious beliefs can hinder their growth. By addressing these internal scripts and stories, business owners can break through revenue plateaus and scale their companies effectively.

Leveraging Data to Optimize Conversion Rates:
Matt highlights the importance of utilizing tools like Google Analytics and Tag Manager to identify the precise behaviors of website visitors, allowing businesses to systematically improve their online conversions.

Customer-Focused Website Strategy:
Matt emphasizes the need for clarity and simplicity in website design, explaining that websites should facilitate a smooth conversation with potential customers giving them just enough information to take action, without overwhelming them.

The Power of Specialization and Niche Focus:
Matt advises businesses to narrow their focus rather than attempting to cater to everyone. Specializing within a niche allows businesses to differentiate themselves clearly, creating greater profitability and customer loyalty.

Efficient Inventory and Product Management:
Matt shares insights into managing inventory strategically, highlighting how reducing product variety can significantly boost conversion rates by minimizing decision paralysis and improving cash flow.

Notable Quotes:

Your website is your conversation with your potential client that you don’t get to have in person. Keep it clear and concise.
When you try to serve everyone, you end up serving no one. Specialization creates clarity, clarity creates conversions.

About the author

Aleksandar Nikoloski

Aleks is BGS’s Head of Revenue Optimization, an author, and a speaker. He has helped rapid-scale dozens of 6, 7, and multiple 8-figure stores as part of BGS’s Amplify Partnership program. He has gotten one store from $2.6 million a year to $6.7 million a year in 24 months, while another from doing $300k/month to doing over $2 million/month in less than 6 months, just to mention a few. The BGS team calls him the “Site Whisperer” because of his ability to find site nuances that derail the customers’ journey and cause purchase friction. Extremely meticulous and analytical, he credits all of this success to data and accurate interpretation of that data, as well as his ability to implement and test new ideas almost immediately.

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