Reading Time: 3 minutes Launching a new product on your ecom store can be intimidating. Will the market accept this new product? Will the product perform as intended and stated? Will people buy it? All of these concerns can be addressed through the use of a pre-order marketing campaign. Pre-orders are identical to regular orders, except their shipment is
Reading Time: 5 minutes High-quality customer service goes a long way toward the goal of having happy customers. People value your “service” to them—ease of purchase process, delivering on promises, level, and transparency of information provided, how quickly you respond to questions and handle issues—more than the actual price of the product or service they purchase from you. Ecom
Reading Time: 4 minutes You’ve probably all heard of customer avatars by now, but what you haven’t heard is that having a detailed customer avatar can spark an exponential upturn in your overall revenue. In this article, I’m going to explain what a customer avatar is, how to create your own, common mistakes to avoid, and how to use
Reading Time: 5 minutes Yes, subscription revenue is possible for any ecommerce business—and it might even be necessary for your long-term growth and stability. Subscription sales dramatically increase the ROI on your customer acquisition costs, not just in terms of direct profits generated, but in all sorts of indirect ways, too. Across verticals, sales from each customer grow in