Reading Time: 5 minutes Shopify has revolutionized the e-commerce world, but are you leveraging its full potential? If you’re not using Shopify customer service apps, you’re missing out on one of the key ingredients to boost your business. These apps can transform your customer service efforts, providing an enhanced shopping experience for your customers, leading to increased customer satisfaction
Reading Time: 9 minutes The boom in online shopping in the year 2020 has been massive, largely because Covid-19 has made it more difficult for people to shop offline as they did before but with this comes with a lot of customer support queries to solve. According to a recent economic indicators report from the US Census Bureau, there
Reading Time: 7 minutes If I had to pick only one tool for doing either Revenue Optimization or conversion rate optimization, it would be customer service … Every business out there talks about how the customer is king. Many take pride in their customer service experience. However, very few companies are actually doing it right! Having someone available to