Reading Time: 3 minutes Post-purchase surveys are definitely a goldmine when it comes to ecommerce stores, although many companies underestimate their importance. They’re an excellent way to gain valuable insight on a myriad of topics, including but not limited to the following: In this article, we’re going to walk through six steps for creating an amazing and effective post-purchase
Reading Time: 6 minutes People decide if they do or don’t want to buy from your ecommerce store based on the answers to two questions: Does your product or service address their problem or need? What’s the risk associated with buying from your online store? The first question concerns your product or service and how you choose to sell
Reading Time: 8 minutes Two of the MOST underutilized tools in the ecommerce industry are onsite polls and surveys. Onsite polls and surveys are simply pop-ups on an ecommerce site asking a question(s) to gather key insight about your customers. If set up correctly, the data they gather can be absolutely vital and lead to massive boosts in conversion rates and