Reading Time: 5 minutes High-quality customer service goes a long way toward the goal of having happy customers. People value your “service” to them—ease of purchase process, delivering on promises, level, and transparency of information provided, how quickly you respond to questions and handle issues—more than the actual price of the product or service they purchase from you. Ecom
Reading Time: 5 minutes Digital information businesses are awesome. They’re all but infinitely scalable with the potential to be tremendously profitable, but there’s more than that, too. Being able to trade your expertise for the lifestyle you want, and knowing that your knowledge is helping others find their way to success, is a source of a lot of inner
Reading Time: 5 minutes Recurring revenue is your ticket to true profitability. No ecommerce entrepreneur reaches the stability and success they’re after by making one sale at a time—it’s all about repeat business. Even better, it’s about making one sale that keeps paying off every month with a subscription renewal.
Reading Time: 4 minutes Video Highlights 0:05 The principle of business 0:29 The logic behind the principle of business 1:13 The mindset shifts for businesses 1:45 We profit on month two. 2:06 What is your ROI Lifecycle 2:35 You can’t continuously buy customers at higher and higher price points 3:26 Costs increase with longer ROI 3:51 The principle of