Ecommerce Business

Forecasting

Forecasting Ecommerce Customer Support: Lessons from Q4 and 2021 Projections

Leave a Comment / Customers, digital products, eCommerce, Ecommerce Business, Revenue Optimization / By

Reading Time: 9 minutes The boom in online shopping in the year 2020 has been massive, largely because Covid-19 has made it more difficult for people to shop offline as they did before but with this comes with a lot of customer support queries to solve. According to a recent economic indicators report from the US Census Bureau, there

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Blog-12.15

Provide a Bespoke Experience with Great Mobile-Optimized Images

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Reading Time: 8 minutes During one of our Ecom Insider Jam Sessions a few moons ago, I learned that store owners were having difficulty handling their images while also trying to keep page speed high. Note: Jam Sessions are a weekly event for Ecom Insider members. During these sessions, revenue optimization experts look over EI members’ stores and give

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